If your Redgifs are not working, checking your browser settings first is essential. Our gifs are optimized for Chrome, Firefox, and Safari (Mac OS X). Clear off the cache in those browsers by going into “History” or “Advanced Settings” on each one (depending on how you installed them), then selecting “Cookies” from the menu on the left-hand side of the screen. Next, make sure that they are set to accept cookies in general – this will ensure that any images we send you can be saved to your computer! If none of these steps work or if you still have other questions about troubleshooting your browser settings, don’t hesitate to get in touch with us at [firstname.lastname@example.org]
Check your browser’s settings if your Redgifs aren’t functioning.
If you’re experiencing problems with Redgifs, likely, your browser is not configured correctly. To see if this is the case:
- Open your browser settings and ensure no errors when opening a page that uses Redgifs.
- Go back to the page where you were trying to view the Redgifs and check if it appears as expected in the location bar or as a link on another website (if one exists). There may be an issue with how browsers interpret HTML5 content, such as images and text embedded with rich media (such as videos).
Our Redgifs are optimized for Chrome, Firefox, and Safari (Mac OS X).
Redgifs are optimized for Chrome, Firefox, and Safari (Mac OS X). We don’t support Internet Explorer, Microsoft Edge, or Safari (Mac OS X).
Redgifs are optimally designed to work with the latest versions of these browsers. It isn’t our fault if it doesn’t work on one of these browsers!
Clear off the cache in your browser.
If you still need help with Redgifs, there are a few things you can try. First, clear your cache in your browser. It will remove any temporary files causing the problem and give it a fresh start.
To clear the cache on Chrome:
Open up Chrome. Click on More Tools, then Clear browsing data. If prompted, click OK to delete all cookies and other items associated with this browser session (this might take some time).
To clear the cache on Firefox:
Select Options from the menu bar at the top right-hand corner of the screen. Under the Privacy tab, click the Clear Data button. Once complete, click Restart Now button.
Take the following actions to make sure your Redgifs work:
- Clear your cache.
- Ensure you’re using the latest Firefox, Chrome (version 51), or any other browser that supports Redgifs.
- Make sure your browser is set to accept cookies in general.
- Open up the browser window and select the wrench icon. It will open up the settings menu of that browser.
- In Chrome, Firefox, or Safari (the most common desktop browsers), this is located in their top right corner by default; it might also be called a gear icon or wrench icon, depending on which browser you are using
- You can access tools within this menu, such as “Clear browsing data,” if you want to clear cookies or other items from your computer’s memory cache so they don’t affect how websites work when loading later on down the road
Select “Privacy” from the menu on the left-hand side of the screen. It will open up a new section on the right-hand side with privacy options.
- Click Done when you’ve made your changes and log out of your account if required.
- Select “Content Settings” under History or Advanced Settings (depending on your version of Windows). It will take you to a page that has several tabs along the top of it. We recommend clicking on Cookies first and making sure that they are set to accept cookies in general – this will ensure that any images we send you can be saved to your computer!
- Next, click the Clear Browser Cache button at the bottom right corner. Now clear the browser cache, and Redgifs will work again!
We hope that we’ve helped you with your Redgifs! To reach us directly, please email email@example.com