Hulu is a reliable service, but it’s not loading on your device for some reason. It’ll just display the “loading” message, and nothing happens. You can try refreshing the page or closing your browser, but it might work better if you wait a bit before trying again. Here are some things that could be causing this issue:
Hulu’s technical issue
If you’re having trouble logging into Hulu, try a few things.
- First, confirm that your device is linked to the internet and that it’s not using a VPN or another service that might be masking its location (for example, some people use Netflix as their home server).
- Second, check whether any apps or games are running in the background on your computer and smartphone. Make sure they’re closed out before trying again if this doesn’t fix issues with Hulu loading up on both devices at once—you may need to force quit an app first before opening up another one (see below).
The video is being buffered.
Your internet connection could cause this or result from a slow computer, device, or network. If you’re having trouble watching Hulu on your computer and don’t know why, here are some common culprits:
- Your Internet Service Provider (ISP) may have a cap on its bandwidth usage. To see if this applies to you, contact your ISP and ask them whether they have any rules about how much data each user can use at any given time—and whether these limits are being enforced about streaming video services like Hulu.
- You may not receive enough speed from your ISP’s modem/router combo—or from other devices connected through Wi-Fi networks, such as laptops and smartphones that use cellular connections while away from home.*
Too many streams are trying to access the video at once.
Your computer is trying to access the video at once. There is a buffering delay in your browser when too many streams attempt to access the video simultaneously.
You can fix it by ensuring you have enough bandwidth on your internet connection and by lowering the number of concurrent connections allowed on Hulu’s servers (go here if you don’t know how). If this doesn’t help, try restarting your computer or changing browsers ( Google Chrome or Firefox).
VPN or Proxy server Failed
You can try again later: If your VPN or proxy server has failed, you may be able to reconnect to Hulu at another time. If this is the case, follow these steps:
- Go on the Hulu website and sign in with your account information.
- Select “Forgot Password?” from the dropdown menu when signing in.
Clear your browser or app cache
If you’re having trouble logging into Hulu, try clearing your browser cache.
- Go to your screen’s top right corner and tap “Settings.”
- Tap on “History” (one of the first options).
- Clear all of your recent histories by swiping left or right until only white space remains (this will also clear any recently downloaded files from Amazon Prime).
Require re-sign-in Hulu
If you need help signing in, it’s likely because you have multiple devices or browsers. You can sign in again on the same machine as your last log in. If that doesn’t work, try logging into Hulu with a different device and browser. For example, if your desktop computer allows multiple logins (such as Google Chrome), try using a different browser like Firefox or Safari.
various strategies to restore Hulu’s functionality
If you don’t want to wait on this issue, there are other ways to get Hulu back up and running.
- Try a different browser or app: If your computer or device is connected to the internet. However, it’s still not working correctly with Hulu; try using another browser (like Chrome) or an app that does not have any issues with Hulu.
- Try a different device: Some devices—such as laptops and tablets—do not work well with certain services like Netflix and Hulu since they don’t have enough processing power to keep everything running well when watching movies or TV shows.
It’s better to utilize an older computer that’s still useful despite being more than ten years old than to experiment with a more advanced technology like a smartphone, which will only last for a while before it needs to be replaced because they use more resources.
This article has helped you find a solution to your Hulu problem. If you’re still having trouble, try clearing your browser or app cache.